Skip to content

Scheme code system · American Express

Secondary source

197

Call AmEx

The response asks for issuer or acquirer referral rather than giving a normal approval.

Outcome
Declined
Code system
American Express
Raw format
Two- or three-character raw response code

Operational context

No universal retry instruction encoded

American Express wording mapped to the SchemeLens “Refer to issuer” concept.

Use the current scheme, provider, transaction, and advice-code rules; the raw response value alone may be insufficient for a retry decision.

Explicit mapping

SchemeLens concepts

These links are editorial mappings, not replacements for the raw source value. The relation shows how closely the wording aligns.

Normalized concepts mapped to American Express response code 197
ConceptRelationMapping note
Refer to issuerContext-dependentAmerican Express wording mapped to the SchemeLens “Refer to issuer” concept.

Provenance

Sources used for this record

  • Worldpay: Raw response codesOfficial for Worldpay raw-response behaviour; secondary evidence for the underlying scheme definition.
    Live provider reference, verified 27 July 2026

SchemeLens keeps source wording, normalized concepts, and operational guidance separate so later evidence can be added without rewriting the raw record.